Sangeeta Kandola is joined by Leicestershire’s Chief Fire Officer Callum Faint, Area Manager Roger Smith, and BT’s Meg Burns to explore how innovation, global change, and digital tools are reshaping public safety. Listen in for a sharp look at the future of emergency response — smarter, faster, and more connected.

Produced by ITN Business in partnership with BT.

 

Welcome to Innovating Safety: Transforming Fire and Rescue Services with BT.

Hosted by Sangeeta Kandola, this podcast explores the cutting-edge role of technology in the UK’s Fire and Rescue Service, from IoT and AI to advanced data analytics.

We’re joined by Callum Faint, Chief Fire Officer at Leicestershire Fire and Rescue Service and Digital Technology & Cyber Lead at the National Fire Council, who shares insights on the fire service’s rapid technological advancements. Roger Smith, Area Manager for Business Support at Leicestershire Fire and Rescue, highlights how tech is boosting operational efficiency and safety. Meg Burns, Public Safety and Justice Account Manager at BT, discusses how connectivity and collaboration are evolving to meet the growing needs of public safety.

Tune in to discover the key challenges facing fire and rescue services in 2025, the impact of climate change, and how new technologies are transforming daily operations, along with BT’s vital role in supporting emergency services and enhancing community safety.