The debate over compensation for the Women Against State Pension Inequality (WASPI) campaign took another turn this week, as campaigners threatened legal action against the government unless it reconsiders the decision to refuse compensation to millions of women affected by an increase in the state pension age.

In December 2024, Chancellor Rachel Reeves defended the government’s decision not to compensate women affected by changes — a stance she continues to uphold.

While the Labour government has apologised for the delayed communication of the increase in pension, it maintains that it “cannot justify paying for a £10.5bn compensation scheme at the expense of the taxpayer”.

Rachel Reeves and Work and Pensions Secretary Liz Kendall have argued that the government must prioritise fiscal responsibility, as campaigners claim millions of women have been left financially and emotionally devastated by poor communication of the changes.

“We believe this is not only an outrage but legally wrong,” said Waspi chair Angela Madden.

The “letter before action” that has been sent to the government serves as a formal notice, giving officials an opportunity to respond before campaigners move forward with a judicial review at the High Court in two weeks.

How did the WASPI campaign come about?

In 1995, the UK government announced plans to gradually raise the state pension age for women from 60 to 65, aligning it with men. The changes were intended to take place between 2010 and 2020. However, in 2010, the coalition government expedited the timeline, meaning women born in the 1950s faced unexpected delays in accessing their pensions.

At the heart of the WASPI campaign is not an opposition to equalising the state pension age with men, but the way these changes have been implemented. Campaigners argue that the government failed to adequately inform women of the changes, leaving them unable to prepare for the significant financial adjustments required.

According to the Parliamentary and Health Service Ombudsman (PHSO), the Department for Work and Pensions (DWP) met communication standards between 1995 and 2004. However, subsequent research highlighted that the information wasn’t reaching the women most affected. Despite recommendations to target communications more effectively, the government delayed sending direct letters until December 2007 — a critical misstep, according to campaigners.

For many women, this lack of timely notification meant they were unable to plan for their retirement. Women have called in to radio broadcasts to share stories of losing out on tens of thousands of pounds in state pension payments, forcing them to rely on savings, sell their homes, or continue working for much longer than planned.

Government’s response and the compensation row

In March, the parliamentary and health service ombudsman concluded that while the government’s poor communication warranted some compensation, it did not recommend payouts for “lost” pensions, as this was beyond its remit. Instead, it suggested compensation between £1,000 and £2,950 for affected women, based on the failure to provide adequate information.

However, the government recently rejected these recommendations, citing the £10.5 billion cost of compensation as unfair to taxpayers. Work and Pensions Secretary Liz Kendall defended the decision, stating that most women were aware of the changes and that introducing a compensation scheme would undermine fiscal responsibility.

“Given the vast majority of women knew the state pension was increasing, the government does not believe paying a flat rate to all women at a cost of up to £10.5 billion would be a fair or proportionate use of taxpayers’ money, not least when the previous government failed to set aside a single penny for any compensation scheme and when they left us a £22 billion black hole in the public finances,” Liz stated.

This decision has sparked outrage among WASPI campaigners, who argue that their grievances are about fairness and accountability, not entitlement.

What’s next for WASPI?

The WASPI campaign continues to fight for recognition and redress, meanwhile, similar schemes are under review in Wales and Northern Ireland, and Scotland’s 2019 legislation already provides patients the right to request a second opinion.

The controversy highlights a broader question of how governments communicate major policy changes and the consequences when they fail to do so effectively.

Retirement planning

The cost of living crisis has been having a detrimental effect on future savings for many people. 23 per cent of those with a pension have either decreased their contributions or stopped them altogether, research shows.

Our partner film with Equiniti Retirement Solutions, featured as part of the programme Pensions at Work 100, explores how administration and technology solutions can help clients achieve retirement goals, whilst their specialist staff support those who need it the most.

“We’re here throughout the changes that are impacting the economy and the industry, so as things change in the macroeconomic industry which force individuals to make different choices potentially, and when there’s also changes in legislation — we’re here, taking our customers and their members and policy holders on that journey as those changes happen,” says Duncan Watson, CEO of EQ Retirement Solutions.

Wealth at Work

Wealth at Work is partnering with hundreds of businesses to empower employees with financial education, as financial well-being strategies take centre stage in organisations across various sectors.

 

In their film (also produced as part of the Pensions at Work 100 programme), Wealth at Work emphasised the importance of employees being guided by reliable sources, when exploring choices relating to pensions and savings. The company’s research showed that 56 per cent of employees either spoke to family and friends, or no one at all when getting support with their pension.