Welcome to our ‘Unlocking Leadership’ series, where we tap into the wisdom of some of the most inspiring founders, leaders and business minds of today. Explore insider stories, strategies and insights, as we unlock the secrets of successful leadership.

Neha Mehta is a dynamic leader with over 19 years of experience in the fintech industry. She is the Founder and CEO of FemTech Partners, an organisation dedicated to promoting financial inclusion, fintech and climate sustainability, and empowering women through technology.

Neha’s career includes notable roles at the Nanyang Technological University in Singapore (NTU), UN Capital Development Fund (UNCDF), and contributions to climate tech and sustainability. Her book, One Stop, delves into the transformative potential of super apps and highlights her commitment to leveraging fintech for social good. Neha is a Chevening Financial Services Fellow from King’s College London, holding degrees in Law and Business Journalism.

What do you envision to be the ‘next big thing’ or game-changing moment within the fintech industry?

I think this is likely to be the convergence of AI and blockchain technology to create more secure, transparent, and efficient financial systems. This integration will revolutionise how we manage transactions, protect data, and streamline processes, making financial services more accessible and inclusive.

What excites you most about the future of the industry – and any upcoming opportunities for your organisation?

What I’m most excited about, is the potential for fintech to drive financial inclusion on a global scale. At FemTech Partners, we are particularly focused on leveraging technology to empower women and small business owners in underserved markets. The rise of super apps presents a unique opportunity to bundle various financial services, providing a one-stop solution for users and creating a more inclusive financial ecosystem.

What key principles guide your leadership during periods of uncertainty or rapid change?

I adhere to principles of transparency, adaptability, and resilience. Clear communication and maintaining an open dialogue with my team are crucial. Being adaptable allows us to pivot quickly in response to new challenges, while resilience ensures that we stay committed to our long-term goals despite short-term setbacks.

Neha pictured with fellow Penguin author Richard Branson. Neha described his ‘Losing Your Virginity’ book as “my Bible growing up”. (Source: Linked-In).

What strategies do you use to cultivate a diverse and inclusive workplace culture?

Cultivating a diverse and inclusive workplace begins with hiring practices that prioritise diversity. We actively seek out talent from varied backgrounds and encourage an environment where all voices are heard and valued. Continuous training on unconscious bias and inclusivity also helps in fostering a culture of respect and collaboration.

How do you measure the success and impact of your business, beyond financial performance?

Beyond financial performance, success is measured by our social impact and the positive changes we bring to our communities. This includes the number of women entrepreneurs we empower, the financial literacy we spread, and the climate sustainable practices we implement in Asia and Oceania. Feedback from our stakeholders and community engagement also play a vital role in assessing our impact.

What do you consider to be the 3 most important qualities of a leader?

  1. Vision: The ability to see the bigger picture and inspire others to work towards it.
  2. Empathy: Understanding and valuing the perspectives and needs of team members and stakeholders.
  3. Integrity: Maintaining honesty and strong moral principles in all actions and decisions.

What’s the best piece of advice that you’ve ever received?

To remain curious and never stop learning. The fintech industry is rapidly evolving, and staying ahead requires continuous education and adaptability. Embrace challenges as learning opportunities and build a network of mentors and peers who can provide guidance and support.

What has been a personal career highlight?

The release of my book, One Stop, published by Penguin and Amazon Hot Seller, which explores the world of super apps and their impact on financial inclusion. The book features interviews with founders, venture capitalists, and regulators, offering diverse perspectives on the fintech landscape. This achievement encapsulates my journey from working with NTU, UNCDF, and leading FemTech Partners, to advocating for fintech solutions that drive sustainability and inclusivity.